In this month’s Employee Spotlight, we shine a well-deserved light on Ericka Montano, the current Games Manager at Seaworld Florida! Formerly an Operations Manager at Andretti Indoor Karting and Games for 3 years, Ericka seized the chance to join HBL when a Games Manager position opened up.
In her role as Games Manager, Ericka has undertaken multiple responsibilities. Apart from overseeing the game operations at Seaworld Florida, she also plays a crucial role in employee relations including interviewing, hiring, scheduling, and managing payroll. Additionally, Ericka also takes charge of curating, organising, and maintaining the displays throughout the park.
When asked about memorable moments during her time with HBL, Ericka Montano warmly recalls a touching moment where she and her team rallied behind a determined little girl celebrating her birthday at the park. “I knew it was going to be hard since she was very small, and a lot of points were needed to accomplish the task. My team and I started to cheer and clap trying to motivate her, and somehow she did it!” The little girl was successful and walked away with a jumbo prize.
Ericka consistently maintains a positive attitude, sporting a cheerful smile even when the Florida weather isn’t in her favour. Through her time with HBL, Ericka mentions that she has cultivated patience, a deep appreciation for diverse cultures, and a commitment to teamwork for optimal results. She believes that teamwork is the key to success, and creating a positive work environment for everyone.
Ericka Montano’s journey in HBL serves as an inspiration to us all as she continues to create magical and memorable moments for her guests. Well done, Ericka!
If Ericka’s journey has sparked your interest in joining HBL, click here to become a part of our team!